Privacy Policy

We collect information you provide directly to us, including:

• Account information: name, email address, password, and account type (Creator or Business)
• Profile information: company name, industry, bio, social media handles, profile images, and portfolio content
• Campaign data: campaign details, applications, submissions, and communications
• Usage data: pages visited, features used, timestamps, and interactions within the Platform
• Device information: IP address, browser type, and operating system

We use the information we collect to:

• Create and manage your account
• Facilitate connections between Creators and Businesses
• Send transactional emails (verification, password reset, campaign notifications)
• Improve and personalise the Platform experience
• Monitor and enforce compliance with our Terms of Service
• Respond to support enquiries
• Send marketing communications (with your consent)
• Comply with legal obligations

We do not sell your personal information. We may share your information in the following circumstances:

• Between users: Creators' public profiles and Businesses' campaign details are visible to relevant parties on the Platform
• Service providers: trusted third-party vendors who assist in operating the Platform (e.g., email delivery, hosting, analytics) under confidentiality obligations
• Legal requirements: when required by law, court order, or governmental authority
• Business transfers: in connection with a merger, acquisition, or sale of assets, with appropriate notice to you

We retain your personal information for as long as your account is active or as necessary to provide services. You may request deletion of your account and associated data at any time by contacting us. We may retain certain information for legal or legitimate business purposes even after account deletion.

We use cookies and similar tracking technologies to maintain session state, remember your preferences, and analyse Platform usage. You may control cookie settings through your browser; however, disabling certain cookies may affect Platform functionality.

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent
• Data portability in a structured, machine-readable format

To exercise these rights, please contact us at privacy@snapitna.app.

We implement industry-standard security measures, including encryption in transit (TLS), hashed passwords, and access controls, to protect your personal information. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.

The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

We may update this Privacy Policy periodically. We will notify you of material changes by email or by displaying a notice on the Platform. Your continued use of the Platform after changes become effective constitutes acceptance of the updated policy.

For privacy-related enquiries, please contact our Privacy Team at privacy@snapitna.app.